Vaga de Business Performance & Operations Analyst

Supporting the entire Americas Commercial Organization, you will define and improve commercial processes, by developing workshops and training to drive usage, discipline and optimization of our CRM (Salesforce) Responsibilities: · Monitor and improve commercial processes: measure process effectiveness, identify bottlenecks and inconsistencies, review and optimize processes, deploy new process effectively thanks to strong communication and change management skills · Work with business and sales operations leaders on processes essential to Salesforce adoption (monthly trainings, new joiner playbook, best practices, etc) · Work with business and sales operations leaders on processes essential to Salesforce productivity: · Territory management · Sales process optimization · Sales CRM training · Develop strategies to increase sales effectiveness and efficiency by fostering an organization of continuous process improvement for our sales teams · Work cross-functionally/cross-regionally with the Process Excellence and IIT Team to continuously improve Salesforce usage to optimize customer centricity, enhance functionality for the sales users and maximize reporting outputs · Incorporate feature requests or new tools into product roadmap based on leadership / end user business needs in order to optimize Sales processes · Nurture long-term partnerships with key internal stakeholders to implement, track and report key metrics to drive performance while gathering feedback · Participate in the animation of a Sales Effectiveness community to ensure alignment, brainstorming and knowledge sharing across regions Who You Are: · 2-4 years of work experience in Sales Operations/CRM/Data Analytics or Consulting/Financial planning with increasing responsibilities · Strong presentation skills required, fluent in English · Demonstrated track record of cross-functional work and business partnering · Ability to maintain strong relationships to foster effective collaboration with stakeholders · Ability to translate data into business insights & recommendation · Analytical, highly motivated individual with an impeccable work ethic · Ability to deliver results in a high pressure environment · Advanced Microsoft Excel Skills/Expertise essential · Experience in Salesforce is a plus We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, wed love to see your application! Who We Are: Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform. At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the worlds marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet. Why Join Us: At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.