Vaga de Customer Experience Coordinator

Key Responsibilities: Work in customer service; E2E process (from the receipt/entry of orders in the SAP system, to the delivery to the customer)Monitor service orders to ensure all stages of the process, thus making delivery effective;Control of Nonconformities and follow-up to close corrective actions;Interfaces with the commercial area for improvement projects and new projects with customers.Serve customers with a strong need for data analysis and process management.Participation in Global Projects for the Customer Service areaRequirements:Bachelor
s degree in Business or related areas;Advanced English;Strategic thinking with analytical skills and good communication skills;Pro-active profile;Knowledge on systems (SAP, PowerBI).