Vaga de Digital Account Manager
1 vaga: | Publicada em 02/05
- A Combinar
Sobre a vaga
Location:
Canada, Mexico, Latin America, United States Hello, Account Managers! My name is
Chris, and I am the CEO of Dominant Digital Agency. We power digital marketing
programs for some of the top local businesses across the United States. Our
specific services include Search Engine Optimization, Paid Ads Management, and
Website Development. Providing outstanding customer service and delivering results
is what we are known for among our base of clients. We are seeking a highly
motivated and tech-savvy Account Manager to join our Digital Marketing Agency.
This role requires a dynamic professional who not only loves technology but is
also adept at seamlessly incorporating new client-focused elements into our
services. The ideal candidate will possess a curious mindset, be hardworking, and
be committed to understanding and meeting clients at various levels of marketing
knowledge. This role is a full-time remote position. Requirements
Excellent written and verbal communication skills in English
A minimum of 2 years of experience in Account Management
At least 2 years of experience working in a Marketing Agency, handling multiple
clients
Proven expertise in managing both client relationships and internal/agency
collaborations
Familiarity with project management and CRM software such as ClickUp, Hubspot,
Asana, Trello, Monday, Basecamp, Salesforce, etc
Updated with the changes and trends in the digital marketing industry
Comfortable working within US time zones
Your responsibilities will include (but are not limited to):
Take ownership of client retention and contribute to their growth within our
portfolio
Review client reports diligently during our monthly reporting cycle, ensuring that
we consistently meet or exceed client goals
Conduct regular campaign reviews with clients, tailored to their preferences and
scaled according to their size
Proactively make recommendations for campaign improvements, such as introducing
additional services like SEO, Ads, Social Media, or a new website
Pose forward-thinking questions during client reviews to anticipate needs, explore
additional services, and stay abreast of market changes
Drive business growth by expanding the client base through the generation of new
client referrals
Collaborate seamlessly within the Dominant Digital team, advocating for clients to
ensure their success
Benefits
Flexible work schedule
Paid holidays
Medical, dental, and vision benefits package(US candidates only)
401k (US candidates only)
Quarterly client retention bonus
Motivated and client-oriented company environment
Potential upward mobility from the current role
This Position Is Perfect For You If... You're Client-Oriented and an Excellent Communicator. You prioritize your clients and their needs as your number one focus. With excellent interpersonal, written, and verbal skills, you can simply articulate complex topics, ensuring clear communication and alignment of all stakeholders toward a common goal. You're a Detailed-Oriented Problem Solver. You possess strong analytical skills and a meticulous approach to problem-solving. With keen attention to detail, you can identify inefficiencies in strategies and develop creative solutions based on your analysis and observation. You are Tech-Savvy. You seamlessly incorporate new tools into the company's service offerings, and your commitment to client success is coupled with a knack for optimizing digital strategies, ensuring a tailored and innovative approach to meet your client's unique needs. What we do: Please check us out to get an understanding of the service you'll deliver:
Our hiring process is made up of five parts, so please be aware that you will need
to dedicate time to a questionnaire, a video, two 1-on-1 interviews, and a test
project. Thank you for taking the time to consider this position. I look forward
to hearing from you soon! Chris