Vaga de (fluent German) Technical Support Consultant (Blumenau, remotely)
1 vaga: | Publicada em 14/04
- A Combinar
Sobre a vaga
Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or
Hardware solutions?
Join our team as Technical Support Consultant today and thrive in a
multicultural and multilingual environment while enjoying your home office. Unlock
your potential by mastering new skills and achieving challenging goals with our
People First management approach. Excited? Let's see what it takes
What You Will Do:
Communicating with customers via calls and emails
Researching bugs
Documenting errors
Monitoring systems and alerts
Contributing to incident management
What you need to succeed in this role:
Fluent German (at least C1, written and verbal) and English (B2)
Experience in customer support, preferably in technical environment
Strong problem-solving skills
Analytical thinking
Will be a great plus:
BA in Computer Science
Benefits and Perks:
Fixed schedule:
Wednesday-Sunday, 1pm-9pm, Brazil time
Opportunity to work fully remotely
Inclusive international environment
Compensation in USD
Good bonuses for referring friends
Paid intensive training and probation
Work-life balance
Responsive management interested in your growth and long-lasting cooperation
Greenhouse conditions for self-development
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical,
customer support, and CX services for tech companies around the globe. We work
with clients from over 30 countries and speak over 60 languages.
Since 2010, we've become an industry leader in premium outsourced customer support
and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an
individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to
join us and send your CV in English , pointing out your outstanding skills!
Visit our website:
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates
is not affected by such characteristics as race, sex, color, religion, age,
national origin, marital status, disability, veteran status, genetic information,
sexual orientation, gender identity, or any other reason prohibited by law in
provision of employment opportunities and benefits.