Vaga de Quality Auditor
1 vaga: | Publicada em 24/04
- A Combinar
Sobre a vaga
The CSG Quality Audit Team is a dedicated team of ten quality auditors, who carry
out evaluations of files against a set criteria for clients.
By regularly evaluating files, we can ensure a continual improvement in the
service the firm offers. We can identify where further training may be required
and ensure that corrective actions are taken to eliminate the cause and
re-occurrence of non-conformities. All audits carried out by the team follow the
same detailed process to ensure consistency and accuracy.
Whats in it for you?
As well as offering high levels of flexibility and a great work life balance, we
offer a well-rounded remuneration package (which includes private medical
insurance, income protection insurance and discounted gym membership, amongst many
other benefits) alongside real opportunities for growth and progression.
At DAC Beachcroft our Flex Forward policy means that we have relaxed core hours
and colleagues are able to flex their hours across the day and week. For more
information please review the following link -
There are regular in person and remote social events organised for colleagues at
DAC Beachcroft , not to mention the opportunity to get involved in a range of
Environmental, Social and Governance (ESG) activities, including volunteering or
becoming an ally for one of our inclusion and diversity or business network
groups.
We are dedicated to building a diverse, inclusive and authentic workplace, which
aligns closely to our cultural principles (Determined, Clear, Creative and
Supportive). If you are excited about this role and being part of our culture, but
your past experience does not align perfectly with every qualification in the job
description, we encourage you to apply anyway. You may be just the right candidate
for this or other roles!
What you will do
The role will be to work closely with existing members of the team to undertake audits for CSG. This entails:
Undertaking evaluations on matter files against agreed criteria
Accurately recording the results of the evaluations so that they can be collated
into reports for feedback
Providing timely and comprehensive reporting, highlighting areas where criteria
has not been met and identifying any trends and patterns in compliance levels
Co-ordinating audits, including creating the necessary documentation for the
audit, dealing with the logistics and liaising with the client at the appropriate
time
Hosting regular audit meetings with the rest of the team to monitor any issues
Generating final reports for the client and leading on feedback meetings to
discuss the findings with them
Agreeing the appropriate corrective action and feeding this back for it to be
monitored and followed up as appropriate.
The role requires:
A high level of objectivity in reviewing files against criteria
Using the firm's case management system
The ability to work from home, or from your closest CSG hub office. Occasional
travel may be required for wider team hub days.
Who you are
This role may suit a paralegal, who is looking to broaden their experience within a law firm. Though it could also suite someone without legal experience, who wants to start / build their career within a large law firm. Regardless of your background, the key skills that we are looking for are:
Good IT skills with a knowledge of Microsoft Office packages
The ability to manage your own workload
A good team player who is supportive of others within the team
Ability to give and receive constructive feedback
Focused and analytical
Previous knowledge of auditing is not required as full training will be given.
Demonstrates alignment with the Firms Cultural Principles (Clear, Creative,
Determined and Supportive).
About DAC Beachcroft
We are a leading international legal business with over 2,900 colleagues and a
diverse range of capabilities. We have 11 offices in the UK as well as offices in
Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico
and Miami. We also have associations/alliances with firms in Malaysia, Brazil,
Peru, Central America, the USA, Australia and Germany.
We are a broad-based commercial firm with a strong heritage in insurance, health
and real estate. This is complemented by a fast-growing Business Advisory
capability. We represent a wide range of clients, from household names to
government departments and NHS bodies. We act for the UKs top-ten insurers, we
are market leaders in the provision of strategic, commercial and regulatory advice
to providers and commissioners in the health sector, and in real estate we advise
the UKs top-12 housebuilders.
We have an impressive legal pedigree, with 141 practice area rankings across
Chambers UK 2023 and The Legal 500 2023 and over 230 individual lawyers ranked in
the two guides.
Our successes have been recognised by the legal industry and the markets in which
we operate. Our most recent accolades include being named the top winner at the
2022 Legal Innovation Awards with two awards, bringing home two National Insurance
Awards in 2023 for Insurance Law and Innovative Product, winning Legal
Adviser of the Year Public at both the 2021 and 2022 HealthInvestor Awards and
Legal Adviser of the Year Private at the 2021 awards, and being named
Arbitration Team of the Year at the 2022 British Legal Awards. Regionally in the
UK, we were named Law Firm of the Year Large in the 2022 Yorkshire Legal
Awards and Innovators of the Year at the 2022 Bristol Law Society Awards.
Our vision is to be leading business advisers, recognised for our insight and our
outstanding commitment to clients, and for being the place where talented people
want to work. For further details on our work and our culture, please visit .
What you need to know about applying
At DAC Beachcroft, we dont just accept your differences we celebrate them. From
bespoke solutions for our clients, to treating you like an individual. Our
strength comes from your diverse ideas and bringing the whole you to work. So if
youre good at what you do, come as you are. We welcome direct applications and
are happy to talk flexible working.
We also want you to be at your very best. Please feel free to let us know of any
changes we can make at any point in the recruitment process that will help support
your application. If this opportunity sounds of interest to you, please make an
application and submit your CV. Your application will be dealt with in the
strictest of confidence.
Note for Recruitment Agencies the DAC Beachcroft recruitment team is responsible
for managing all current vacancies through direct hiring and referrals wherever
possible. We do work with recruitment agencies and where we require external
support we will formally release those vacancies to the agencies on our Preferred
Supplier List deemed best placed to assist us. Speculative CVs sent by any agency
to any DAC Beachcroft employee without a specific request by the recruitment team
will not be accepted and with no introduction fee applicable. Our recruitment team
can be contacted at