Vaga de Reservations agent – Albanian and English language
1 vaga: | Publicada em 25/04
- A Combinar
Sobre a vaga
Contact Service is a global contact center outsourcing company that delivers
innovative, quality-driven, customer service solutions, across all industry
segments. We provide multichannel approach - voice, chat, email, and social media.
We are considered as an exciting, fun, friendly and fast paced place to work. Our
people are the most important aspect of our business. Every employee plays a role
in our success. As a result, we promote a positive, encouraging, and lively work
environment which translates into a better experience for not only our employees,
but also our clients and their customers.
Now our team is looking for someone passionate about the hospitality and hotel industry speaking both Albanian and English. You would be a great fit if you enjoy communicating with clients and making their dreams come true by booking rooms and making reservations. If this sounds like you, consider applying for our open position of:
Responsibilities:
Communication in Albanian and English language with customers
Making reservations for 5-star hotels in Serbia and in Montenegro
Effectively responding to customer requests by phone, email and/or chat
Placing outbound calls to follow up with existing customers
Providing product and service information
Entering reservations and data in companys software
Other duties as assigned
Qualifications:
Excellent knowledge of English and Albanian languages
Effective interpersonal and communication skills with customers
Sales and customer service orientation
Effective problem-solving and decision-making skills
Enthusiastic, self-motivated and able to work with minimal supervision
PC literacy
Other benefits:
Dedicated training
Fun team-building activities, parties and humanitarian activities
Full-time employment
Stimulating compensation
Possibility of long-term employment after the project ends
*Please note only resumes submitted in English and with relevant experience will
be taken into consideration.
Apply