Vaga de SAM PLT Inside Sales Coordinator

Order Management: Order receipt and entry (SAP), daily negotiation with customers about order status, delivery date, minimum quantities, replacements, etc. Order management from order receipt to final delivery to customer, considering the different Incoterms negotiated. Inside sales activities, supporting the Sales team with status of orders per salesperson, per region, reports about open orders, always following up invoicing and targets previously defined. Support to Sales team: interaction with other internal departments like Logistic, Supply-Chain, etc, in order to provide accurate information to customer, also negotiating delivery date. Support customer with information about stock, Prices, instructions about how to act in situations like delivery discrepancies, payment term changes, new codes to be registered into our Customer Master Data. Direct Sales: support Sales Team with direct calls to customers in order to increase sales volume, by providing options, offering material that is available in stock, for example. Identify region not reaching the goals in order to focus correctly, the needed direct sales actions. Operations: grant the invoicing flow, avoiding open orders. Daily follow up on orders and shipments status. Control the volume being shipped daily, follow up on the KPIs stablished in the Sales Operations Area. Master Data: start and maintenance of customer master data. Procedures: follow procedures and keep them updated. Read more Read less