Vaga de Senior UX Writer

At NewRetirement, our aim is to enable anyone to do better by making the most of their money and time. Our comprehensive financial planning platform allows anyone to create a plan and understand how the decisions they make today can impact their future. Were at the precipice of an exciting time at our company. We have recently seen exponential growth, weve raised $20+M from top investors, and were optimistic about the future as we grow. About the Role Were currently working on leveling up our brand, marketing, and product. Significant changes are coming soon, and were looking for a full-stack Senior UX Writer to help support a new brand rollout and ongoing copy needs. Youll be collaborating with partners from marketing, product, and other parts of our organization. This is a senior-level role. Because this is our first copy hire you'd need to be driven and able to work autonomously. That doesnt mean youd be lonely or unsupported though! Youd be joining a small (6 folks so far), deeply kind, and talented design team. The culture of the team is supportive, data-driven, and growth-oriented. You will be reporting directly to the Head of Design & Brand who has grown other design teams in the past and has a long track record of coaching designers and writers as they level up. Responsibilities Translate our voice and tone into copy for a range of mediums, both short and long-form, including webpages, emails, ads, social posts, product touchpoints, and more Set and maintain a high bar for copy across the organization by demonstrating a commitment to both craftsmanship and effectiveness Maintain and evolve our core brand identity, verbal guidelines, and copy standards to support company objectives and ensure a cohesive customer experience Work with partners in marketing to co-create high-quality creative campaigns and ads that reflect our brand at the highest level and help convert customers Work with partners in design and product to create clear UX copy that increases usability, while maintaining consistency Be an advocate for clarity, brevity, and making things easily understood by our consumers Define content strategy for our marketing website Help establish best practices and processes around the maintenance and evolution of copy Work with internal partners and external vendors to support implementation of copy through launch Break down complex subject matter, making it easy to understand without losing nuance Scope copy work, set and meet timelines Who you are: Youre comfortable being an active voice within our team to advocate for the brand's verbal guidelines. You have experience supporting voice and tone, and helping others bring voice and tone standards into their workflow. Youre an autonomous person who doesnt like being micromanaged, but you have a bias toward sharing progress and being transparent in your process. Youre a customer advocate, you think holistically about the journey youre writing for, and you thrive on getting user feedback to make your writing even better. Youre comfortable with some ambiguity. You know how to set expectations, estimate how long something may take, and escalate issues when they arise. Youre able to manage multiple projects of varying complexities and meet reasonable deadlines. Your instincts are to work smarter, not harder. Youre continually looking for ways to improve processes to make our organization and your workflow more efficient. You like collaborating with and gaining alignment from people with various backgrounds. Youre respectful when challenging assumptions and you give and receive feedback with grace. You are skilled at communicating the thought process behind what youve written. You know why you made each decision, and can clearly articulate it. What you bring: 5+ years of UX writing and copywriting experience, at least 1 year of experience working in Fintech, banking, or another financially related industry A compelling portfolio that demonstrates your copywriting and content strategy skills across a variety of project types including marketing and product, long and short-form, as well as the fintech industry Strong command of the English language and a deep understanding of voice and tone Experience with& partnering with cross-functional teams developing copy for digital channels generating and executing against content strategy iterating copy based on usability feedback building processes around requesting and maintaining copy writing with SEO in mind Proficient in Figma, Canva, Coda, and Google Workspace Its a plus if: Youve worked at a B2B company You have experience working within complex and highly regulated industries Youve worked with clients before (preferably in an agency setting) You have a background in UX, UX research, design, marketing, or product You love to nerd out about personal finance Youre comfortable executing user tests and doing research Youve figured out effective ways to leverage AI in your workflows Youve managed people before, or have experience building out a copy team What we offer full-time employees: Remote work environment Actual work/life balance Flexible PTO Great health insurance 401k matching Dental, vision, and life benefits Equity Salary range of $150,000 - $175,000 annually DOE and geographic area. This is a fully remote position. We want to be as inclusive as possible in our hiring process. If you dont have 100% of what were looking for, but feel like youre pretty close to growing into the role  please still apply. If a candidate has only 80% of the skills but a fantastic attitude and perspective, they might be the perfect fit. NewRetirement values the unique perspectives and contributions of all individuals and we strive to foster a diverse and inclusive culture. We encourage applications from individuals of all backgrounds, including and not limited to people of any race, ethnicity, or national origin, individuals with differing abilities, members of the LGBTQ+ community, veterans, gender minorities, women and people from underrepresented communities.We are committed to providing reasonable accommodations for applicants with differing abilities throughout the recruitment process. If you require any accommodations, please let us know, and we will work with you to meet your needs. We are committed to fostering an environment where everyone can bring their authentic selves to work. If you are comfortable doing so we invite you to share your preferred pronouns in your application.