Vaga de SR Engineer (APPS)
1 vaga: | Publicada em 22/05
- A Combinar
Sobre a vaga
**THIS POSITION IS OPEN TO ALL LATAM COUNTRIES**
About Us:
Founded in 2018, Aloware is a dynamic and fast-growing contact center as a
software (CCaaS) startup that has achieved a remarkable 100% year-over-year growth
for the past three years. Our transformative calling and texting software caters
to a diverse array of industries, primarily serving mid-market and small B2B and
B2C businesses.
About the Role:
Were looking for multiple awsm full-stack software engineers to join our Apps
team. Our App consists of frontend-focused and backend-focused engineers who own
the general interface and CRM functionality of our product suite, and continuously
improve our applications features.
For this position, you need previous experience and background developing a piece
of a CRM, ERP, or relevant software. Youd be developing interfaces (both front
and back) that perform a variety of day-to-day business activities by our users,
the APIs that powers these interfaces and our generic CRM functionality. This is
our largest team in development, and were looking for multiple engineers to join
Main Responsibilities
This role empowers you to thrive in a creative, fast-paced engineering environment
focused on delivering cutting-edge features and repurposing old ones. As an
Aloware software engineer, youd be working under the leadership of our
CTO/co-founder and contributing to our code base within your designated product
pod. Your path to promotion goes thru your work on exciting new scaling problems,
delivering net new functionality, and becoming a team lead.
Coding and Development:
Develop and deliver complete user stories or bug fixes, as outlined by PMs/Product
Owners.
Write clean, efficient, testable, and maintainable code tailored to each user
story.
Quality Assurance:
Conduct comprehensive unit testing to ensure code quality.
Ensure each piece of code is thoroughly tested to maintain high standards.
Peer Interaction and Code Review:
Actively participate in peer code reviews to enhance code quality and learning.
Provide support and assistance to other team members, especially in areas of
expertise.
Help others with questions, issues, and challenges, promoting a team-oriented
environment.
Documentation:
Write and maintain technical documentation, highlighting its importance.
Inform about new or updated dependencies, create deployment manuals, and produce
instructional videos for new tasks.
Path to Promotion - Innovation and Problem-Solving:
Encourage generating creative ideas and innovative approaches to problem-solving.
Show leadership in tackling complex challenges and contributing unique solutions.
Demonstrate an ability to think outside the box, leading to improvements in
processes or products.
Act as a mentor or guide for less experienced team members, fostering a culture of
learning and growth.
Technical Requirements and Desired Tech Stack
5+ years experience as a software engineer working on a VueJS/PHP/MySQL/AWS stack,
were open to NodeJS and Python but our application is written in PHP/Laravel and
VueJS.
2+ years experience integrating and implementing platforms through REST API
framework, with big players including CPaaS Providers (Twilio), major CRMs
(HubSpot, Zendesk, Salesforce), Billing providers (Chargebee, Stripe), and others.
Experience working in the API layer with security, logging, throttling, and
modifying requests and responses.
Demonstrated experience working with VueJS or React is a must-have for this
position. All our software engineers touch our UI at one point or another.
Familiarity with diverse modern databases (Relational, NoSQL, etc.) and BI tools
is advantageous.
Background related to telecommunications, VOIP, digital messaging, chatbots, CRM,
ticketing, helpdesk, or call center software as a service.
As part of this position, you are engineer on-call for a maximum of one night a
week, on a rotational basis. While emergencies don´t happen often, we do require
an engineer on call to maintain our quality of service.
With a global team spanning 15+ countries we value and celebrate diversity where
every individual feels empowered to contribute their unique talents, ideas, and
experiences, driving our global success