Vaga de UX Research Sênior (Remoto)

Empresa Outsourcing Empresa holandesa especializada em soluções de trabalho flexível e recursos humanos. A sede da empresa fica em Diemen, perto de Amesterdão. A empresa disponibiliza os seguintes serviços: Trabalho Temporário, Soluções de HR, Professionals, Contact Centres e Inhouse Services Benefícios Requisitos Inglês Essa vaga exige nível mínimo de inglês Fluente Tecnologias Necessárias Conhecimentos obrigatórios Responsive Design Tecnologias Desejáveis Conhecimentos não obrigatórios Design Thinking Senioridade Tempo de experiência Sênior (Mais de 6 anos de experiência) We are looking for a highly motivated Senior UX Researcher who is passionate about gaining a deep understanding of customer pain points. As a part of our team, you will work closely with cross-functional teams to continuously improve our go-to-market strategy for the Wolters Kluwer Health division in Brazil. Your research and coaching will play a crucial role in developing practical, usable, and enjoyable new and existing solutions and patterns for Wolters Kluwer health products in Brazil. You'll be part of a dynamic international organization that truly values diversity and supports your growth. The candidate must be fluent in English/Portuguese. ESSENTIAL DUTIES AND RESPONSIBILITIES · Collaborates with the product leadership to understand the user(s) and the needs of the business, as well as interact with processes and systems to identify research needs and execute them. · Interprets business challenges and recommends best practices to improve user experience with products, processes, or services through applicable technology. · Guide the product team in strategic decision-making, from identifying the key user needs to the end of the envisioning process, followed by continuous usability testing of existing and new patterns. · Create understanding and empathy around user needs, stated and unstated, for the entire product team, including UX designers, product managers, and engineers. · Explore the behaviors and motivations of our users through methods like contextual inquiry, surveys, and usability testing. · Be an ambassador of design thinking and a user-centered process. · Ask smart questions, take risks, champion new ideas, and be absolutely relentless in your pursuit of excellence. Atividades Job Qualifications · You have five or more years of experience in user research  ideally within an agile environment. · You have at least three years of experience working with users in health care, patient care, or health science. · A Bachelor's degree (BTech or BSc, Computer Science or MCA) from a four-year college or university · You have a solid grasp of generative and evaluative research methods for collecting data and insights that reveal user's behaviors, needs, and opinions and can use the insights to inform design decisions. · You have experience conducting studies on go-to-market strategies, analyzing data, and providing recommendations. · You advocate research findings to diverse audiences through engaging reports and presentations. · You have experience working closely with designers, product managers, engineers, and other professionals to prioritize research opportunities in a fast-paced, rapidly changing environment. · You are familiar with the principles of Lean Product and Lean UX and have a solid grasp of user-centered design (UCD) · You are open to feedback and have no issues receiving (constructive) criticism. · Excellent verbal and written communication skills in English are essential.