Vaga de Associate Technical Course Developer
1 vaga: | Publicada em 09/05
- A Combinar
Sobre a vaga
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a
billion people in over 180 countries use Docusign solutions to accelerate the
process of doing business and simplify peoples lives. With intelligent agreement
management, Docusign unleashes business-critical data that is trapped inside of
documents. Until now, these were disconnected from business systems of record,
costing businesses time, money, and opportunity. Using Docusigns Intelligent
Agreement Management platform, companies can create, commit, and manage agreements
with solutions created by the #1 company in e-signature and contract lifecycle
management (CLM).
What you'll do
The Associate Technical Course Developer uses curriculum, lab, and video
development processes to support the development of materials to be used in a
variety of training delivery methods, including instructor-led, virtual
instructor-led, self-paced, video, and blended training solutions. This position
will focus on the full Docusign product suite including our eSignature and CLM
curricula. You will review and test training for a variety of roles including
product administrators, end users, implementers, workflow developers, architects,
API developers, and AI specialists. You should be comfortable taking direction
from management and senior course developers to support all levels of technical
audiences and working with content that is translated into multiple languages. The
Associate Technical Course Developer learns and follows defined development
processes, uses development tools to complete tasks, updates training materials
for existing classroom and online courses, tests and troubleshoots course
activities, and contributes to the evolution of our course development processes.
This position is an individual contributor role reporting to the Manager,
Technical Course Development.
Responsibility
Review and test the course and lab content for all Docusign product training
courses and videos
Assist in the development of training content and videos for technical courses
under the supervision of management and senior team members
Perform course content conversions and migrations across tools and/or templates
Build and configure exam content in standard tools and templates
Maintain translated course materials for localized content including product
specific image captures in multiple languages
Collaborate with colleagues and technical subject matter experts when appropriate
to assist in the maintenance of accurate, effective, and timely curriculum that
supports internal and external needs
Implement feedback received from standard sources, such as management, senior
course developers, or technical subject matter experts
Attend and provide feedback on content for alpha, beta, or instructor-readiness
events as needed
Perform peer review of course and lab content
Build technical and instructional design knowledge through ongoing commitment to
training and professional development
Build knowledge of Docusign products, technologies, industry vertical, and
integration areas
Demonstrate ability to update technical content for foundational technical roles
including administrators and end users
Learn and follow defined design and development processes
Master development tools used in creating instructor-led, self-paced eLearning,
and video tutorial content
Support other department initiatives as identified by the manager
Job Designation
Remote:
Employee is not required to be in or near an office frequently and works from a
designated remote work location for the majority of the time.
Positions at Docusign are assigned a job designation of either In Office, Hybrid
or Remote and are specific to the role/job. Preferred job designations are not
guaranteed when changing positions within Docusign. Docusign reserves the right to
change a position's job designation depending on business needs and as permitted
by local law.
What you bring
Basic
BA/BS degree or equivalent work experience
2+ years of experience working with basic technical knowledge and basic
instructional design, training development, or training delivery for a technical
audience, or experience supporting training within a technical support, technical
consulting, engineering, or other technical organization
Full professional proficiency in English
Professional working proficiency in one or more of the following languages:
Spanish, Brazilian Portuguese, German, French, or Japanese
Preferred
Demonstrated ability to support the design and development tasks for technical
course curriculum, Content samples of instructor-led course content, self-paced
courses, and/or video-based tutorials that you created are encouraged
Demonstrated ability to research, test, and learn software products with guidance
for the purpose of training others
Basic graphics development and visual design skills
Ability to communicate clearly and concisely, both written and verbal
Experience in industry-standard course development applications and tools like
Articulate 360 and Camtasia
Basic project management skills
Additional language proficiency in Spanish, Brazilian Portuguese, German, French,
Dutch, Italian, Japanese, Korean, Chinese
Basic understanding of APIs, application best practices, and programming languages
such as C# and Java is useful
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for
our employees, customers and the communities in which we live and work. You can
count on us to listen, be honest, and try our best to do whats right, every day.
At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity
to succeed, to be heard, to exchange ideas openly, to build lasting relationships,
and to do the work of their life. Best of all, you will be able to feel deep pride
in the work you do, because your contribution helps us make the world better than
we found it. And for that, youll be loved by us, our customers, and the world in
which we live.
Accommodation
DocuSign is committed to providing reasonable accommodations for qualified
individuals with disabilities in our job application procedures. If you need such
an accommodation, or a religious accommodation, during the application process,
please contact us at
If you experience any issues, concerns, or technical difficulties during the
application process please get in touch with our Talent organization at
for assistance.
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