Vaga de Brand Owner Program Manager, Amazon
1 vaga: | Publicada em 01/05
- A Combinar
Sobre a vaga
Amazon.com.br strives to be Earth's most customer-centric company where people can
find and discover virtually anything they want to buy online. By giving customers
more of what they want - low prices, vast selection, and convenience -
Amazon.com.br continues to grow and evolve as a world-class e-commerce platform.
The Brand Owner (BO) Program Manager will be a critical member of the BR
Marketplace team, responsible for developing and executing the end- to-end plan
for onboarding and supporting brand owners on the BR Marketplace. This role will
work closely with cross-functional teams, including 3P sellers and the
international team, to establish benchmarks, share best practices, and drive brand
registry program adoption.
Leveraging a programmatic vision, this position will be responsible for (i) work
with NSR (new seller recruitment) teams to launch new BOs, (ii) drive Brand
Registry adoption for existing brand owners, (iii) drive feature adoption like
branded stores and A+ content for registered brand owners.
Key job responsibilities
" Work closely to the brand owner LatAm PM on creating a local strategy for BR and
preparing a go-to-market plan for sales teams to engage.
" Collaborate with 3P and Global teams to identify opportunities with benchmark
across emerging countries for best practices (tools, mechanisms, reports, etc.)
and share key learnings from BR.
" Be the go-to-person for 3P, preparing and training Account Managers, speak in
events and help the marketing of the Brand Owner program for BR.
" Develop the strategy for Brand Owners among cross-teams in 3P (E.g., Ads /
Integration / Sales, etc).
" Oversee the brand registry program, ensuring a seamless enrollment and support
experience for brand owners levering massive sales programs initiatives and
connecting with seller partner service, addressing key pain points for sellers.
" Analyze program data and customer feedback to continuously improve the brand
owner experience and drive increased participation
" Serve as the central point of contact and advocate for brand owners,
coordinating across teams to address needs and resolve issues
" Support marketing and promotional efforts to raise awareness of the brand owner
program and its benefits
" Monitor industry trends and competitive activities to identify areas for program
enhancement
We are open to hiring candidates to work out of one of the following locations:
Sao Paulo, SP, BRA
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data
and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine
improvements