Vaga de Brazil Regional Workplace Experience Manager
1 vaga: | Publicada em 27/04
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Our dedicated Facilities Management and Workplace Experience Team is entrusted
with the care and optimization of 40-plus offices spanning across North and South
America. As the cornerstone of Bloomberg's office efficiency our team is committed
to ensuring seamless facility operations and fostering an unparalleled workplace
experience across diverse locations. From implementing innovative workspaces to
meticulously overseeing maintenance and safety protocols, we strive to create
environments that inspire productivity, collaboration, and employee satisfaction.
With a proactive approach and a passion for excellence, our team is dedicated to
supporting the success of our organization by providing exceptional facilities and
workplace experiences across the Americas.
Bloomberg is a global leader in business and financial information, news and
insight, and we use innovative technology to deliver trusted data and bring
transparency to the financial markets. Our customers around the globe rely on us
for the information and tools they need to make critical investment decisions and
remain connected across all sides of the financial community. And, to ensure the
best experience for our 20,000+ employees across 176 offices globally, we provide
the spaces and systems that allow our teams to work together with agility,
productivity and collaboration, no matter where they are.
The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars:
sales, service, operations, culture and brand. As a department, we are united by a common goal:
We create meaningful relationships with clients by understanding their needs and
delivering exceptional end-to-end support from sales and implementation, through
their ongoing relationship with Bloomberg.
What's the Role?
The Brazil Regional Workplace Experience Manager will oversee the efficient
operation of our workplace facilities and enhance the overall workplace experience
for our employees. The ideal candidate will be responsible for managing all
aspects of facilities operations, including maintenance, security, space planning,
and vendor management. Additionally, working closely with key stakeholders in the
business, the role will focus on curating and implementing initiatives to improve
the workplace experience, fostering a positive and productive environment for our
employees.
The Workplace Experience Manager will be responsible for managing the Operational
Expenditures (OPEX) budget while supporting Capital Expenditures (CAPEX) projects,
project execution, vendor governance and continuous process improvements of
operational and maintenance strategies. The individual shall ensure that
activities are executed to ensure the uninterrupted integrity of the facility
operations program. Successful candidates will have excellent project management
and service delivery expertise across a diverse global portfolio. The role will
report directly to the Americas Facility Manager.
We'll trust you to:
Management and approval of vendor contracts and agreements. Proper oversight of
vendors as it relates to scope of work and execution of work efforts
Governance and continuous improvement of the IFM Relationship, including KPI
development, SOWs, (Quarterly Business Reviews (QBRs) of third-party vendor(s)
Development and management of facilities budget for maintenance, repairs, capital
and general operating costs
Oversee and track annual budget, focusing on capital planning and operational
maintenance. Directly supported by the facilities management team
Manage and approve vendor purchase orders, invoices, and cost tracking utilizing
industry best practices
Manage all Facility documentation including Site overviews, Process & Procedures,
and Operations Manuals
Coordination with Bloomberg departments including Infrastructure, Security,
Hospitality and Capital Design
Use technology to help automate and drive transparency throughout all levels of
the organization
Knowledge of agile methodologies and scrum working with the ability to manage
strategic and KTLO projects simultaneously
Manage, coach and train third party facility manager training programs and support
overall staff development
Lead initiatives to enhance workplace experience, including employee engagement
programs, wellness initiatives, and workplace design enhancements
Collaborate with cross-functional teams to align facilities strategies with
organizational goals
You'll need to have:
Fluency in English
Bachelor's degree or equivalent experience
Minimum of 5 years in Program or Project Management with Facilities experience
Ability to drive change and improvements by leveraging vendor relationships
Owner operator mentality. No task is too small when you are striving for best in
class across a global organization
Outstanding customer service
Experience and Knowledge of Computerized Maintenance Management Systems (CMMS)
Systems and Process
Strong conceptual and analytical skills, and decision making abilities
Experience and Knowledge with documentation techniques including Method of
Procedures, Standard Operating Procedures, Root Cause Analysis and Change
Management
Excellent written and verbal communication and technical writing skills
Proficiency in Microsoft Office programs including Word and Excel
Strong conceptual and analytical skills, and decision making abilities
We'd love to see:
Ability to remain flexible with changing priorities and thrive in a high pressure
environment
Comprehensive knowledge of building communication protocols and equipment
Experience driving programmatic changes, and standard operating procedures across
a global portfolio
Experience providing exceptional customer service
Have excellent spoken and written communication skills
Whats It Like To Work Here?
We work hard. We are ambitious and set ourselves tough business goals. We are a
meritocracy where everyone has a voice - not a job title. Working with people you
trust, respect, and can collaborate with is more important than titles or
position. Things move fast, and we want people who will enjoy working in this
environment and feed off the energy. But it isnt all about work. Giving back is
one of our core values, and there are many ways to get involved in philanthropic
initiatives from helping local school kids with their reading to helping clean up
local parks and waterways.
What is Bloomberg?:
https://www.bloomberg.com/company/stories/what-is-bloomberg/
View our Benefits:
m/company/careers/working-here/employee-benefits/united-states/?tactic-page=588601
Does This Sound Like You?
Apply if you think we're a good match. We'll get in touch to let you know that the
next steps are.
Bloomberg is an equal opportunity employer and we value diversity at our company.
We do not discriminate on the basis of age, ancestry, color, gender identity or
expression, genetic predisposition or carrier status, marital status, national or
ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other
reproductive health decisions, parental or caring status, physical or mental
disability, pregnancy or maternity/parental leave, protected veteran status,
status as a victim of domestic violence, or any other classification protected by
applicable law.