Vaga de Business Technical Service Analyst (PL/SQL)
1 vaga: | Publicada em 06/04
- A Combinar
Sobre a vaga
Every day, Global Payments makes it possible for millions of people to move money
between buyers and sellers using our payments solutions for credit, debit, prepaid
and merchant services. Our worldwide team helps over 3 million companies, more
than 1,300 financial institutions and over 600 million cardholders grow with
confidence and achieve amazing results. We are driven by our passion for success
and we are proud to deliver best-in-class payment technology and software
solutions. Join our dynamic team and make your mark on the payments technology
landscape of tomorrow.
TSYS, a Global Payments company, is the payment stack for the future and operating
in more than 75 countries around the world, we process billions of card
transactions each year.
As part of our growth as a card processor in Chile, we are looking for a Business
Technical Service Analyst, with relevant experience in client facing roles, to be
part of our team.
If you are looking for professional development and would like to be part of our
amazing growth in Latin America & The Caribbean, apply today and join our
award-winning Fortune 500® company!
If you want more reasons for choosing us, we can help you:
Flexibility to work from home
People centered environment
Contact with teams from different countries
Attractive policy of salary and benefits
What Part Will You Play?
Learns to establish a positive rapport with the client(s) to develop and maintain
long-term relationships, to understand the client's business, their objectives and
expectations, and to gain experience in acting as go-to person on all aspects of
services and support for assigned relationships.
Assists in the evaluation process of the client's business requirements, effort
estimation, and guiding the client to utilize standard solutions while maximizing
revenue.
Participates in converting the client's business requirements into detailed
technical specifications and learns how to present them internally and externally
while securing requirement sign-off.
Gains and maintains knowledge of how to identify critical business impact issues
from Service Desk.
Assists with documents and maintenance to the clients' system environments by
keeping records of client functionality, environment, and client specific
documentation while providing to more senior levels for review and feedback.
Participates in release management between Service Desk, Compliance and Project as
well as client activities such as Payment Card Industry audits and internal
projects, ensuring that code release doesn't negatively impact client operations.
Takes part in execution of simple project/development work plans and learns to
revise them as appropriate to meet changing needs and requirements.
Minimum Qualifications
Relevant Experience or Degree in:
Bachelor's degree in Information Technology or related field.
Solid experience in Oracle Database and/or PL/SQL development;
Previous experience consulting with clients to meet business needs .
Experience in requirements gathering, technical design and technical presentation.
Advanced English level for speaking, listening and writing.
To be eligible to this position, candidates must be based in Chile.
At TSYS we recognize that innovation and transformation only happen in inclusive
and safe work environment and as an equal opportunity employer, we strongly
encourage people with disabilities to apply to any of our job positions.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and
applicants for employment without regard to race, color, religion, sex (including
pregnancy), national origin, ancestry, age, marital status, sexual orientation,
gender identity or expression, disability, veteran status, genetic information or
any other basis protected by law. Those applicants requiring reasonable
accommodation to the application and/or interview process should notify a
representative of the Human Resources Department.