Vaga de Client Solutions Planner
1 vaga: | Publicada em 10/05
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Client Solutions Planner
Sao Paulo Regular Operations Job ID:
A48929
Responsibilities
ByteDance is a global incubator of platforms at the cutting edge of commerce,
content, entertainment, and enterprise services
over 2.5 billion people interact with ByteDance products, including TikTok
Why Join Us Creation is the core of TikTok's purpose. Our platform is built to
help imaginations thrive. This is doubly true of the teams that make TikTok
possible. Together, we inspire creativity and bring joy
a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to
innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok,
we create together and grow together. That's how we drive impact
for ourselves, our company, and the communities we serve.
Join us. Team introduction:
The Client Solutions team establish and strengthen key client relationships with a
focus on driving revenue, advertiser education & advertiser satisfaction. About
the Role TikTok is seeking an Agency Partnerships Team Lead to support our
organization in the São Paulo office and manage our Development Agencies Team.
This is the team responsible for managing the relationship with independent and
more performance-driven agencies. The ideal candidate will have extensive
experience in selling cross-network solutions and a proven ability to engage and
influence executive-level agency contacts, driving new business opportunities.
They should also have experience working with executive stakeholders across
Social, Video, Mobile, and Digital teams.
Scaling agency investment successfully is a crucial requirement for this role.
Above all, the candidate should have a demonstrated track record of cultivating
strong relationships with key agency executives. In this role, you will
collaborate cross-functionally with members of the TikTok sales organization to
onboard priority accounts and transition agency partners from a vendor to a
strategic partner status.
You'll bring a creative mindset, meticulous attention to detail, and strategic acumen to establish and foster long-term business partnerships with agency partners. In this role, the candidate will lead and manage a high-performing sales team, providing guidance, mentorship, and support to achieve individual and team goals. Also, will conduct regular performance evaluations, provide constructive feedback, and identify opportunities for professional development with the goal of fostering a collaborative and positive team culture that encourages creativity, innovation, and business growth Responsibilities:
Guide implementation of campaigns to deliver against Client Goals
Work with internal teams to guide inventory allocation
Work with the Finance and Sales Ops team on any new client approvals
Enter IO into
Order Management System and track the progress from beginning to completion
Verify accuracy of Internal IO and client insertion order
Work with the Performance Team to manage Brand Lift Surveys and strategically
deliver them to the TikTok customer base
Assist in pre-sale pipeline management, reporting, and opportunity accuracy in CRM
system
Keep sales apprised of all key issues, updated and relevant data throughout
campaign process
Work with Creator team to manage influencers for custom campaigns
Support and work with the Sales Team on pre-sale research and pitch
Support CSM team in post-sales execution and reporting needs for clients
Manage and grow post-sale client relationships with advertisers of all sizes
Qualifications
Minimum qualification:
At least 1-3 years of applicable educational or industry work
Proactive attitude with excellent project management, organizational, and
analytical skills
High attention to detail and very organized
Strong verbal and written communication skills, ability to effectively translate
technical language to non-technical stakeholders
Ability to analyze data and identify insights to assess campaign performance
At least intermediate English, but willing to improve to become Advanced
Preferred qualifications:
Experience with Excel, experience with analyzing datasets and delivering insights
is a big plus
Experience diagnosing and solving technical problems with product and engineering
teams is a big plus
TikTok is committed to creating an inclusive space where employees are valued for
their skills, experiences, and unique perspectives. Our platform connects people
from across the globe and so does our workplace. At TikTok, our mission is to
inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to
creating an environment that reflects the many communities we reach. We are
passionate about this and hope you are too. TikTok is committed to providing
reasonable accommodations in our recruitment processes for candidates with
disabilities, pregnancy, sincerely held religious beliefs or other reasons
protected by applicable laws.
If you need assistance or a reasonable accommodation, please reach out to us at
https://shorturl.at/cdpT2