Vaga de Client Success Specialist

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. Develop and manage relationship with customers at operational and management levels. Develop and maintain relationships with management across lines of business and third parties. Implement governance meetings at customer (at levels operational and executive). Act as the primary liaison between Oracle, the customer, and other involved parties. Responsible for escalating issues across multiple business units within Oracle (e.g. Technical Support, Engineering, Operations, etc.) and coordinating resources to resolve problems. Collaborate daily with product team members from EMEA, APAC, and North America. Job duties are varied and complex utilizing independent judgment. Job Requirements Understanding of Cloud technology. Experience with CX applications. Knowledge at Oracle CX products is a plus. Relevant professional Cloud industry experience, preferably in global and diverse organizations. Speak Portuguese, English and Spanish As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer