Vaga de Customer Solutions Engineer, gTech Professional Services
1 vaga: | Publicada em 01/05
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Qualification
Minimum qualifications:
Bachelor's degree in Computer Science, other technical field, or equivalent
practical experience.
3 years of experience coding with one or more programming languages (e.g., Java,
C/C++, Python).
Experience in technical troubleshooting, and managing internal/external partners
or customers.
Preferred qualifications:
Masters degree in Computer Science or a related field, or MBA.
Experience in customer facing roles in sales, sales engineering, consulting, or
related function.
Experience in the online advertising industry.
Ability to adapt your message to the technical level of the audience and present
technical materials to groups of any size and background.
Excellent project management and communication skills and attention to detail.
Description
gTechs Professional Services team takes a creative, collaborative, and
customer-centric approach to provide foundational services and forward-looking
business solutions to top advertiser and publisher customers. Through technical
implementation, optimization, and key solutions, gTech Professional Services helps
customers attain their business goals while building long-term capabilities.
As a Customer Solutions Engineer, you will deliver innovative solutions on a broad
range of projects. You will develop prototypes for proofs of concept, extend core
products to meet the needs of our Sales teams, advance our data infrastructure,
and build data-management web applications. You will be working with product
managers, engineering teams, account managers, and sales people, and will be a
highly visible and important member of the team.
Google creates products and services that make the world a better place, and
gTechs role is to help bring them to life. Our teams of trusted advisors support
customers globally. Our solutions are rooted in our technical skill, product
expertise, and a thorough understanding of our customers complex needs. Whether
the answer is a bespoke solution to solve a unique problem, or a new tool that can
scale across Google, everything we do aims to ensure our customers benefit from
the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
Manage technical relationships with a select client portfolio.
Work with Sales to identify business opportunities leveraging both performance,
display, video, and shopping solutions supported by the team.
Collect requirements and provide guidance and best practices to apply ad products
and technologies to achieve advertisers' partners' business goals.
Design and implement complex, cross-product customized solutions with the client.
Be responsible for complete implementations and escalations handled by other
Google teams for named accounts.
Summary
Bachelor's degree in Computer Science, other technical field, or equivalent
practical experience.
3 years of experience coding with one or more programming languages (e.g., Java,
C/C++, Python).
Experience in technical troubleshooting, and managing internal/external partners
or customers.