Vaga de Delivery Consultant
1 vaga: | Publicada em 26/04
- A Combinar
Sobre a vaga
The scope of this job role includes preparation for new or changed services,
management of the change process, and maintenance of regulatory, legal, and
professional standards, management of performance of systems and services in
relation to their contribution to business performance, and management of
bought-in services including, for example, public network, virtual private
network, and outsourced services.Typical examples of the deliverables are
service-level reporting, risk, and contingency planning.
IT Specialists who primarily apply their technical skills in an internal or
external customer billable services and implementation environment. The employee
guides functional objectives or technologies.
Environment:
Professional knowledge related to incumbent's function/business unit and its
processes.
Communication/Negotiation:
Advise other professionals. Effectively utilize group dynamics. Negotiate to
define approaches and goals.
Problem Solving:
Recognize complex problems related to functional objectives. Analyze situations
and implement solutions, or develop new system elements, procedures or processes.
Creativity and judgment applied to developmental work on different projects within
the business environment.
Contribution/Leadership:
Provides ongoing technical /operational guidance to lead professional work teams,
conducts special projects, or manages department(s) (national or international).
Understand department/ functional mission and vision. Defines and decides
objectives within specified business concept or project and may have
responsibility for tools and assigned resources. Utilizes expertise to directly
influence people outside department or function.
Sometimes no precedent exists.
Impact on Business/Scope:
Accountable for department results and for activities and/or projects involving
multi- functional teams. Regularly participates in overall functional program
planning. Activities are subject to business measurements, impact customer
satisfaction, and impact project costs or expenses.