Vaga de Global HR Solution Manager

At Dow, we believe in putting people first and were passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. Were a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If youre looking for a challenge and meaningful role, youre in the right place. Dow has an exciting and challenging opportunity for a Global IT Solution Manager based in Sao Paulo (Brazil)./The candidate chosen for this role will be able to take full advantage of the emerging Design Your Day principles of hybrid work. About you and this role - What you would do in this role/: As a Global IT Solution Manager, you will manage a portfolio of Human Resource solutions or practice(s) which include systems (applications), and manage its lifecycle - analysis, design, implementation/adoption, optimization, and end-of-life retirement of digital solutions, delivering advanced functional and business capabilities. You will work hand-in-hand with a multi-disciplinary IT expert team (analysts/designers/developers/support) to deliver innovative digital solutions. You will orchestrate functional and technical requirements analysis  with an emphasis on experience, simplification, automation, efficiency, and reliability. You will oversee the development, optimization, implementation and adoption of solutions leveraging best-in-class mobile, web, desktop, and cloud technologies. You will identify opportunities for innovating with digital capabilities aiming to accelerate Dows digital transformation. Responsibilities: Requirements Analysis  Explores, analyzes, and maps business and function requirements. Experience Mapping - Maps user journeys, user experience (UX), user stories (user features) to facilitate employee experience (EX) / customer experience (CX) transformation. Accountable for solution lifecycle, including functional /technical design  solution architecture, developing value case for buy vs make decisions  integration of third-party off-the-shelf software, develops/integrating/tests/building quality solutions, and retiring services per agreed upon roadmap. Support team in the ability to operate in both waterfall and agile delivery approaches. Supports implementation and user adoption. Support - Selects and defines supplier and team support models. Accountable for ensuring measurements of the defined SLAs, OLAs or KPIs for your solution/practice are in place and are acted upon when outside of normal expectations. End-to-End Integration  Coordinates with other Managers for end-to-end process optimization and integration. Roadmaps  Defines a solution(s) portfolio improvement and innovation roadmap with proper sequencing and prioritization of projects; Helps assess resource, technology, and investment needed in delivering against the roadmap. Solution Expertise  supports and fosters a community of solution experts and acts as a thought leader in his/her domain. Assist with workload analysis for a team to ensure proper resource alignment for capacity planning. Assists with financial management by managing solution lifecycle costs. Works with stakeholders to understand and enable MA&D activities, as needed Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related technical field 5 years of relevant experience Advanced English Level Skills Your preferred qualifications include: 8 or more years of relevant experience Influencing people experience Recent experience designing, configuring, and deploying in the Workday Platform Workday Pro Certification Workday HCM Configuration management experience Experience in HR Talent Management discipline Paradox AI solutions Human-centered design experience Experience working in Agile/Scrum team Your skills, knowledge, and abilities include: Ability to build and foster relationships to drive integration and cross-team decisions Strong analytical and problem-solving skills Ability to manage multiple initiatives and prioritize and manage workload Ability to lead and resolve complex problem situations and technical issues Ability to work effectively with onsite and offshore teams without compromising existing service levels customer satisfaction rate Ability to learn new processes and tools quickly To apply: Sign in or create your account. Make sure your resume is accessible. Easily link your LinkedIn Profile to load your resume when logging into apply. Benefits  What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career./ You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. Become a Dow shareholder through various employee stock programs. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Global Paid Time Off (PTO) policies: Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Groups (ERG) participation. Join our team, we can make a difference together. About Dow Dow (NYSE: DOW) is one of the worlds leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com. As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.