Vaga de Manager, Account Management
1 vaga: | Publicada em 19/04
- A Combinar
Sobre a vaga
We work to connect and power an inclusive, digital economy that benefits everyone,
everywhere by making transactions safe, simple, smart and accessible. Using secure
data and networks, partnerships and passion, our innovations and solutions help
individuals, financial institutions, governments and businesses realize their
greatest potential. Our decency quotient, or DQ, drives our culture and everything
we do inside and outside of our company. We cultivate a culture of inclusion for
all employees that respects their individual strengths, views, and experiences. We
believe that our differences enable us to be a better team one that makes better
decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Account Management
The Financial Institutions Account Manager is tasked with managing the
relationships with Mastercards mid-size financial institutions customers such as
niche banks, retailers and acquirers. We drive market share and revenue growth for
Mastercard through effective consultative sales, optimization, and relationship
management activities. We collaborate with colleagues across the Mastercard
franchise to deliver bottom line results for our customers and Mastercard.
Your Role will be:
" Responsible for setting sales strategies as it relates to customer accounts that
are aligned with geography strategy and achieving sales goals that drive market
share, volume and revenue growth
" Leads and manages existing customer relationships, and works to identify
opportunities and customer needs
" Partners with customers to deliver customized /value added solutions and
comprehensive consulting support
" Responsible for pipeline management at the account level
" Contributes to the achievement of sales and net revenue targets
" Assists with analysis of customers business through profitability modeling,
financial forecasting and competitive analysis
" Assists in designing strategies, messaging and proposals for customers
" Supports the management key customer relationships at manager levels
" Collaborates with the account team and customers to plan, execute and monitor
progress against annual business plans
" Assists in local projects and cross-functional initiatives
All About You
The ideal candidate for this position should:
" Comprehensive experience executing and managing sales strategies for
medium-sized accounts
" Demonstrated in-depth knowledge of MasterCard's core products, rules, and
services
" Consistently delivered thoughtful market and business analysis for customer
accounts
" Acquired in-depth experience in core banking/financial industries and another
emerging industry (i.e., retail, telecommunications)
" Participated in cross-functional projects and took the opportunity to play a key
role for own market/account
" Taken a lead role in a customer negotiation
" Be able to drive relationships at multiple levels within the customers
organization and to manage multiple customers and projects at once
" Have the ability to monitor the market and the competition, identify key trends
and opportunities for collaboration and partnership with customers
" Be a creative problem solver;
" Possess strong analytical and written/verbal communication skills
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercards security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercards
guidelines.