Vaga de Mensageiro(a)
1 vaga: | Publicada em 11/05
- A Combinar
Sobre a vaga
POSITION SUMMARY
Greet and escort guests to rooms. Open doors and assist guests/visitors entering
and leaving property. Inform guests of property amenities, services, and hours of
operation, and local areas of interest and activities. Identify and explain room
features to guests (e.g., use of room key, mini-bar, ice and vending areas,
in-room safe, valet laundry services). Transport guest luggage to and from guest
rooms and/or designated bell area. Assist with luggage storage and retrieval.
Assist guests/visitors in and out of vehicles, including assisting guests with
loading/unloading luggage. Supply guests with directions. Arrange transportation
(e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and
record advance transportation request as needed. Communicate parking procedures to
guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and
unsafe work conditions to manager. Maintain awareness of undesirable persons on
property premises. Ensure uniform and personal appearance are clean and
professional and maintain confidentiality of proprietary information. Welcome and
acknowledge all guests, anticipate and address guests service needs, assist
individuals with disabilities, and thank guests with genuine appreciation. Speak
with others using clear and professional language, and answer telephones using
appropriate etiquette. Develop and maintain positive working relationships with
others. Comply with quality assurance expectations and standards. Read and
visually verify information in a variety of formats (e.g., small print). Move at a
speed required to respond to work situations (e.g., run, walk, jog). Stand, sit,
or walk for an extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 50 pounds
without assistance and objects weighing in excess of 75 pounds with assistance.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties as requested
by Supervisors.
PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
No related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification:
None
Marriott International is an equal opportunity employer. We believe in hiring a
diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Be
begin
belong
become
JW Marriott is part of Marriott International's luxury portfolio and consists of
more than 100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
youre happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brands namesake
and company founder, J.Willard Marriott. Our hotels offer a work experience unlike
any other, where youll be part of a community and enjoy true camaraderie with a
diverse group of co-workers. JW creates opportunities for training, development,
recognition and most importantly, a place where you can pursue your passions in a
luxury environment with a focus on holistic well-being. Treating guests
exceptionally starts with the way we take care of our associates. Thats The JW
Treatment". In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.