Vaga de Network Optimization Manager - Uber Shuttle

About the Role This role is based in São Paulo and reports directly into the lead for Uber Shuttle in the Brazil. The Network Manager will be responsible for driving the launch and growth of our Uber Shuttle network and it's customers, and will help build the foundational capabilities for scaling this network to multiple cities and other customers in the future. This role requires a mix of strong business and analytical acumen to drive network expansion and efficiency. Attention to detail, problem solving, and organizational skills are a must. As a part of this role you will be working on solutions to prove the product market fit for Uber Shuttle prospects and customers in Brazil. This role is best suited for people who are comfortable working on unstructured early stage problems. What Youll Need 4+ years of Operations experience in data driven decision making in the tech industry, logistics or in consulting Strong business and operational acumen as well as critical problem solving skills Proven ability to lead cross functional initiatives at a similar fast paced organization Must know how to effectively use SQL to research, study and answer real world questions Proactive and creative solutions driven approach, with a get it done attitude Strong attention to detail and organizational skills Proficiency in Excel/Google Sheets with the ability to help visualize data for customer and internal presentations What You'll Do Strategy: Use market research, competitive intelligence and customer insights to identify potential opportunities to improve existing customer networks and launch new programs Program / Project Management: Plan the customer offering parameters - frequency, departure times, vehicle capacities, pricing and network leveraging customer data and Ubers proprietary tools Collaborate with cross functional, growth and supply teams to ensure the seamless launch of new customers, routes, departures, etc. Monitor key network metrics and use them to inform decisions to improve the offering for the customers and utilization of the network Help prepare dashboards and analyses that will be used for leadership reporting on the market and customers Scale: Find opportunities to optimize, streamline or automate processes to improve the scalability of network growth, customer acquisition and expansion Drive Product Market Fit: Identify solutions to improve the product market fit and work with the Uber Shuttle central operations team and product teams to drive improvements Analyze data: Keep tabs on the metrics and dive into the network, rider & driver metrics to validate your hypothesis and make data driven decisions Be an owner: Were building a business and theres a lot that we dont know. You will need to be a self starter who doesnt get discouraged when facing challenges and who takes initiative to ensure we move the business forward We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and lets move the world forward, together. Offices continue to be central to collaboration and Ubers cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to