Vaga de Relationship Manager
1 vaga: | Publicada em 24/04
- A Combinar
Sobre a vaga
Would you like to provide first-class guidance and support to the customer?
Are you fluent in English and Portuguese?
About the Business
LexisNexis® Risk Solutions provides customers with solutions and decision tools
that combine public and industry specific content with advanced technology and
analytics to assist them in evaluating and predicting risk and enhancing
operational efficiency. We use the power of data and advanced analytics to help
our customers make better, timelier decisions. By bringing clarity to information,
we ultimately help make communities safer, insurance rates more accurate, commerce
more transparent, business decisions easier and processes more efficient. You can
learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/
About our Team
Our team strives to deliver high quality support to our clients. We provide
support and problem solving skills to ensure our customers have an exceptional
experience.
About the Role
As a Relationship Manager, your purpose is to build and maintain solid client
relationships, understand their needs, and provide solutions. You will be
responsible for driving business growth through proactive client engagement and
exceptional service delivery.
Responsibilities
Optimizing every customer contact to assess additional customer needs and uncover
additional sales opportunities
Communicating regularly with clients and provide full customer service, both
proactively and on demand
Managing the relationship with the client according to Service Delivery Excellence
guidelines
Partnering with the Implementation team to onboard all new customers
Delivering an effective relationship management, ensuring that customer needs are
being met, and fully representing all LexisNexis products
Identify cross sell opportunities within your portfolio and engage the appropriate
sale representative as needed
Requirements
Have experience Customer Relationship experience
Have fluent English and Portuguese
At LexisNexis Risk Solutions, having diverse employees with different perspectives
is key to creating innovative new products for our global customers. We have 30
diversity employee networks globally and prioritize inclusive leadership and
equitable processes as part of our culture. Our aim is for every employee to be
the best version of themselves. We would actively welcome applications from
candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer:
qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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