Vaga de Senior Specialist, Product Management
1 vaga: | Publicada em 04/04
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We work to connect and power an inclusive, digital economy that benefits everyone,
everywhere by making transactions safe, simple, smart and accessible. Using secure
data and networks, partnerships and passion, our innovations and solutions help
individuals, financial institutions, governments and businesses realize their
greatest potential. Our decency quotient, or DQ, drives our culture and everything
we do inside and outside of our company. We cultivate a culture of inclusion for
all employees that respects their individual strengths, views, and experiences. We
believe that our differences enable us to be a better team one that makes better
decisions, drives innovation and delivers better business results.
Title and Summary
Senior Specialist, Product Management
All About Mastercard
We work to connect and power an inclusive, digital economy that benefits everyone,
everywhere by making transactions safe, simple, smart and accessible. Using secure
data and networks, partnerships and passion, our innovations and solutions help
individuals, financial institutions, governments and businesses realize their
greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and
outside of our company. We cultivate a culture of inclusion for all employees that
respects their individual strengths, views, and experiences. We believe that our
differences enable us to be a better team one that makes better decisions,
drives innovation and delivers better business results.
OVERVIEW
The Cyber & Intelligence Solutions (C&I) teams primary objective is to make
Mastercard the safest, simplest, and smartest way to pay by developing products
and services to protect our network, reduce fraud, and offer our customers the
right solutions to advance on digital security and enhance their consumers
experience.
As part of this organization, C&I Identity Solutions leads the creation and
delivery of innovative digital authentication solutions enabling cardholders to
experience simple yet secure purchases however and wherever they chose to
transact.
This role will support creating a new digital authentication environment in which
merchants and issuers will share enhanced data through Mastercards Identity Check
ecosystem. Identity Check will enable the entire industry to lower remote commerce
fraud, and to eradicate the false decline problem that has plagued so many online
merchants. Enhanced data will give both merchants and issuers even more insight
into their consumers and their spending habits, which will allow them to make more
informed risk decisions without disrupting the consumer and interrupting the
checkout flow.
The right candidate will establish and maintain effective working relationships
with internal/external stakeholders, take an active role in supporting product and
project management activities in one of the fastest growing Safety and Security
areas across the LAC region.
ROLE
Essential functions and responsibilities of the Senior Specialist, C&I include:
" Support communications and coordinate internal/external messaging of
authentication initiatives
" Clearly articulate the C&I and Identity Solutions value proposition for our
customers, including banks, merchants and digital partners, so it can be clearly
understood and communicated by customer facing teams.
" Support gating process for the products/solutions introduced in LAC according to
Product Management Excellence (PME) process
" Inform, educate, coordinate and follow-up on action items of LACs Digital
Authentication community
" Program manage Identity Check acceleration programs in key markets (PMO)
" Lead/support other Product Management functions, including Sales enablement,
developing product go-to-market strategies
" Support the development and execution of sales strategies which maximize revenue
and profit in C&I and Identity Solutions, covering but not limited to EMV 3DS 2.0,
Identity Check, Risk-based Authentication, Identity Check Mobile, Digital Identity
and Biometric Cards.
" Partner with regional product teams, divisional management, and market
development teams to execute product management and go-to-market initiatives for
C&I and Identity Solutions within supported markets. Direct Account team effort to
build C&I/IS Account plans
ALL ABOUT YOU
" Proven experience in Marketing and/or Communications in B2B and B2B2C related to
authentication, fraud prevention and/or digital payment solutions and platforms to
financial institutions.
" Account management experience - ability to understand customer and constituent
needs, marketplace dynamics, industry trends and the competitive landscape.
Ability to identify and capture opportunities for increasing MasterCard revenue
and profitability, while maintaining customer focus.
" Disciplined approach to Product Management Excellence (PME), sales pipeline
development, management, tracking and reporting.
" Strong team working skills - ability to work collaboratively and both
independently and in a team environment.
" Credit card and digital payment industry experience preferred.
" Excellent organizational skills; project delivery and project management
experience working with regional market teams.
" Bachelors degree or equivalent experience, Advanced degree or MBA a plus.
" Position could have up to 25% travel.
" English and Spanish required, Portuguese is a plus.
Desirable capabilities
" Prior experience for a large bank, processor, vendor, or card brand in the
electronic payments industry, with solid understanding of the card payments
industry (players, operational model, drivers).
" Action-oriented, results-driven and with a disciplined approach to deliver
targets
All About Us
MasterCard is a technology company in the global payments business. We connect
consumers, financial institutions, merchants, governments and businesses worldwide
and enable them to use secure and convenient electronic forms of payment.
Join the industrys most passionate, motivated & engaged global team - Our
employees are encouraged to drive innovation every day in support of a more
connected world A World Beyond Cash.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercards security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercards
guidelines.