Vaga de Senior Telecoms Business Analyst (BSS/CRM)
1 vaga: | Publicada em 27/04
- A Combinar
Sobre a vaga
If digital transformation, next generation technology and growth opportunities
excite you, then apply to join our Netcracker Technology Team! Our culture and
collaborative work environment are the keys to our success. Here you will work
with the best in class global teams, earn a competitive salary and contribute to
the largest digital transformations happening around the world. .
What is in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking
of technical solutions, we explore possibilities and innovations and get excited
about new technology. We take complete ownership of our roles and arent
micromanaged or left feeling like just another number. The results we achieve are
highly visible to our leadership team and we are recognized for our work and
promoted accordingly.
What is the scope of this role?
Netcracker Technology is looking to hire a Senior Business Analyst to join our
Implementation Engineering teams located throughout the LATAM region. As a CRM/BSS
Domain technological subject matter expert (SME), you will be responsible for
leading a team providing cost effective solution to business and technical
challenges faced in large/complex Telecommunication projects. Business Analysts
are working as a companys representatives in front of the enterprise customer.
You will be responsible for providing guidance to the leadership service provider
to better understanding and articulate the challenges. Then define and document
measurable criteria for solution assessment, proposing solution(s) and bring best
practice. It is expected that you will have recognition in the Telecommunication
industry as a CRM or BSS Domain SME.
As an experienced Business Analyst, you will be focused on ensuring the quality of
business requirements for enterprise client. You will provide "best practice" in
understanding the client requirements, Telecom products and network aspects in
order to align the businesss needs.
The key element of the role is focused on analysis, project design, which can be
delivered thought the baseline capabilities of existing product. Most important -
stakeholder management as well as expectation management.
Collecting and collating business requirements for Business-to-Business telecom
products on various network technologies.
Guiding and coaching the business stakeholders through the requirements gathering
process.
Provide clarification and act as a point of reference for business requirement
inquiries by solution design and project delivery teams.
Work with project teams agreeing approach and keeping them informed of progress.
Facilitate workshops required to understand and outcome, detailed requirements,
and solution behavior.
Work closely with delivery team to ensure functional and non-functional
completeness of the solution
Create comprehensive and unambiguous documentation that outlines requirement of
stakeholder, traceable for testing team and understandable for development team.
Develop comprehensive knowledge of the aligned business area and the trust of its
business stakeholders.
What skills and experience will you need for this role?
5+ years of sufficient technical knowledge to understand high-level architecture
and technical requirements around BSS/OSS/CRM solutions for Telecoms projects.
Experience with next gen CRM and Converged Billing applications.
Strong business analysis background, preferably in an internet/software
development company.
Fluent with English & Portuguese languages.
Organizational skills, able to work simultaneously on a number of assignments when
required.
Knowledge of business analysis principles and methodologies.
Proven ability to work BSS/OSS functionally to drive the accurate capture of
requirement, resolving and closing down issues and information shortfall as and
when they appear.
Experience of working within Waterfall & Agile methodology.
Ability to collaborate and solve challenges.
Proven experience of successfully working within transformation projects, or
projects with environment B2B products
Previous experience leading architecture teams
Availability to work from the office on a Hybrid mode (at least 3 times per week)
Education:
Bachelors degree in Computer Science or related field
"All of our job opportunities in Brazil are open to people with disabilities
(PWDs)"/ Todas as nossas oportunidades de vagas no Brasil são abertas a pessoas
com deficiência (PCDs)"
Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to
service providers around the globe. Our comprehensive portfolio of software
solutions and professional services enables large-scale digital transformations,
unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile
networks. With an unbroken service delivery track record of more than 25 years,
our unique combination of technology, people and expertise helps companies
transform their networks and enable better experiences for their customers.
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