Vaga de SMB Account Executive
1 vaga: | Publicada em 16/05
- A Combinar
Sobre a vaga
Job Description
Are you passionate about customer experience? Are you seeking a sales career that
allows you to work with the worlds fastest-growing mid-market and Fortune 500
leaders?
Zendesk is the worlds leading Customer Support Platform. This is a great
opportunity to join a team of incredibly ambitious and fun sales professionals who
embody Zendesks culture. This is an outstanding opportunity to earn your stripes
driving revenue against a SaaS quota for both new and expansion sales.
Were looking for a motivated self-starter who has a consultative sales approach,
provides outstanding customer experience and offers polished presentation skills.
You'll be single-handedly leading an inbound and outbound pipeline of sales
opportunities across a very large customer base.
The day to day:
Quickly gain a strong understanding of the Zendesk platform and customer needs in
order to troubleshoot and rapidly resolve inquiries
Be the voice of the small business customer - understand their needs and make them
into advocates
Become an outbound expert
Respond to high volumes of inbound calls and emails from new and existing
customers
Be responsible for a complete territory and collaborate with our marketing team to
animate your market
Learn and deliver high-impact product demos within weeks of joining
What we look for:
Proficiency in Spanish and English
A minimum of 3 years of sales experience, preferably in a multi-tenant SaaS
company
Outstanding interpersonal, presentation, and communication skills (both verbal and
written)
The ability to successfully handle a high volume of opportunities at all times
The ability to thrive in a startup environment - you move quickly, think
strategically and are superb at tactical execution
An entrepreneurial approach & can work in start-up mode
A love for customers and helping them to become successful
Why Zendesk?
Quality leadership team dedicated to you, your development and your success.
Hybrid (WeWork Flex/All Access, Zendesk Hubs in São Paulo or Mexican City) with
everything you need to be successful (MacBook, home office desk/chair allowance,
Sales Navigator, Lusha etc).
2 weeks long sales bootcamp to help you get up to speed on the industry, our
business, our customers and our products. Most significantly, an opportunity to
build connections.
Ongoing weekly 1:1 Coaching Sessions and Team Trainings
Individual Career Planning with your manager to prepare you for your next steps
(in sales, marketing, ops, etc.)
Professional development funding in addition to Zendesk led professional
development programs built to accelerate your sales career.
Opportunity to work in a fun, dynamic and exciting environment.
Excellent benefits such as health insurance, Paid time off, pension contribution,
mental health and many more.
Zendesk software was built to bring a sense of calm to the chaotic world of
customer service. Today we power billions of conversations with brands you know
and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our
hybrid way of working, enables us to purposefully come together in person, at one
of our many Zendesk offices around the world, to connect, collaborate and learn
whilst also giving our people the flexibility to work remotely for part of the
week.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of
customer service. Today we power billions of conversations with brands you know
and love. We advocate for digital first customer experiencesand we stick with it
in our workplace. Over 5,000 employees worldwide are collaborating from kitchen
tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and were proud of our ongoing efforts
to foster global diversity, equity, & inclusion
in the workplace. Individuals seeking employment and employees at Zendesk are
considered without regard to race, color, religion, national origin, age, sex,
gender, gender identity, gender expression, sexual orientation, marital status,
medical condition, ancestry, disability, military or veteran status, or any other
characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled
employer. If you are based in the United States and would like more information
about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with
disabilities and disabled veterans pursuant to applicable federal and state law.
If you are an individual with a disability and require a reasonable accommodation
to submit this application, complete any pre-employment testing, or otherwise
participate in the employee selection process, please send an e-mail to
with your specific accommodation request.
Zendesk software was built to bring a sense of calm to the chaotic world of
customer service. Today we power billions of conversations with brands you know
and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our
hybrid way of working, enables us to purposefully come together in person, at one
of our many Zendesk offices around the world, to connect, collaborate and learn
whilst also giving our people the flexibility to work remotely for part of the
week.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of
customer service. Today we power billions of conversations with brands you know
and love. We advocate for digital first customer experiencesand we stick with it
in our workplace. Over 5,000 employees worldwide are collaborating from kitchen
tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and were proud of our ongoing efforts
to foster global diversity, equity, & inclusion
in the workplace. Individuals seeking employment and employees at Zendesk are
considered without regard to race, color, religion, national origin, age, sex,
gender, gender identity, gender expression, sexual orientation, marital status,
medical condition, ancestry, disability, military or veteran status, or any other
characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled
employer. If you are based in the United States and would like more information
about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with
disabilities and disabled veterans pursuant to applicable federal and state law.
If you are an individual with a disability and require a reasonable accommodation
to submit this application, complete any pre-employment testing, or otherwise
participate in the employee selection process, please send an e-mail to
with your specific accommodation request.