Vaga de Software Development Manager, Commerce
1 vaga: | Publicada em 15/05
- A Combinar
Sobre a vaga
Wifi is the foundation of the modern home. Without it, nothing works. eero, an
Amazon company, is the first company to deliver a whole home WiFi experience using
mesh technology, ensuring there isnt a home layout or connected device we cant
handle. Fixing connectivity is, however, just the start. Were working on the
building blocks of the smart home by designing our own hardware, enabling it with
powerful software, and tying it all together to the cloud. A home that anticipates
our needs, takes care of us and our families, keeps us safe and healthy, and saves
money and energy.
Key job responsibilities
- Build a world-class team by hiring exceptional talent, coaching and developing
engineers, and cultivating pragmatic engineering decision-making.
- Be responsible for platforms that facilitate payments, revenue growth,
fulfillment, customer support, business sales, as well as the customer-facing
experience using our service.
- Be responsible for building an intuitive and reliable shopping experience,
including browsing product details, check-out, shopping, return, refund, etc.
- Define engagement metrics and model how they drive business value (e.g., lift in
sales, conversion rate, reduced churn, or average revenue per user); partner with
the Product and Marketing teams to develop measurement and reporting to track
performance against these metrics.
- Collaborate closely with Product and Marketing teams to understand our users and
our content system in-depth, identify areas of opportunity through market
intelligence, and execute projects to drive attachments.
A day in the life
As the Software Development Manager for the Commerce team, you will manage a full
stack team of very talented engineers in designing, developing, and optimizing
software that streamlines the payments and subscriptions experience on web,
mobile, and cloud. You will regularly collaborate with Product, Design, BizOps,
Finance, Legal, Security, and QA to enhance our B2B and B2C customer experience
and broaden our attachment channels and geographies. You regularly hone the mid to
long-term technical vision while evolving the roadmap to meet anticipated future
product requirements and infrastructure needs. This is a high visibility role with
direct impact to eeros revenue growth. You will own the communication,
coordination, and execution of full-lifecycle programs. This means collaborating
and influencing leaders (Principal Engineers, Managers, Directors) across
Consumer, Sales, and Go-to-Market teams.
About the team
We are growing and are looking for a Software Development Manager (SDM) to lead
the Commerce team under eeros Business Product Engineering organization. The
Commerce team owns and powers the entire lifecycle of a customer journey
including product discovery, online/offline sales, acquisition, payment
integration, membership history, and billing for eero customers around the world.
We build and maintain the payments and subscriptions platform to provide
cross-organization solutions for eeros products and services, such as eero.com,
eero Plus, eero for Business, etc. We are seeking a talented individual who enjoys
the intersection of engineering, product, marketing, data, and design to help us
reach the next milestones of expansion.
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - BRA
- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services
experience
- Knowledge of engineering practices and patterns for the full
software/hardware/networks development life cycle, including coding standards,
code reviews, source control management, build processes, testing, certification,
and livesite operations
- Experience partnering with product or program management teams