Vaga de South America Customer Solutions Delivery Lead
1 vaga: | Publicada em 28/04
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Sobre a vaga
Bunge has an exciting opportunity available for a South America Customer Solutions
Delivery Lead. In this role you will be part of a global team working on
challenging, meaningful projects impacting core business activities. Since 1818,
Bunge has been connecting farmers to consumers to deliver essential food, feed,
and fuel to the world.
Looking to the future, our ambition is to continuously reinvent ourselves,
leveraging data to be at the forefront of analytics, technology and talent to
accomplish our purpose in a better, faster and simpler way. Bunge is committed to
operating and thriving in the digital world creating world class agile teams
where teammates are empowered and encouraged to collaborate and test and learn to
succeed. At Bunge, people dont just come here to work, they come here to grow
solving challenges that directly impact the world with a diverse team of thinkers
and doers.
Bunge offers a strong compensation and benefits package, generous paid time off
program, flexible work arrangements, and opportunity to progress. Our hybrid work
environment provides a balance of in office and remote work.
Most importantly, in all we do we live our values:
Act as
One Team by fostering inclusion, collaboration, and respect
Drive for Excellence by being agile, innovative and efficient
Do
What's Right by acting safely, ethically, and sustainably
Overview:
We are looking for a motivated and experienced technology professional to join the
SA Application and Business Platform Transformation teams in the Business
Technology (BT) organization. The SA Apps team will be responsible for Enterprise
Systems in South America. This role will drive salesforce implementations and
support over the region and will partner closely with Enterprise Application,
Global COE and BTP teams, and also with Bunge Shared Services and Business Process
Owners and Key Users teams.
Essential Functions:
Lead South America Salesforce implementation journey and on going support.
Ensure that Salesforce.com capabilities are effectively implemented, optimized,
and aligned with the company's sales and customer relationship management and
customer solutions objectives.
Lead a team of Salesforce administrators and specialists (internal and external),
working together to improve the CRM solutions efficiency and enable Bunge's sales
and marketing processes.
Work together with SA Apps peers to standardize processes, governance and
solutions over the workstreams, region and globally.
Strong solution delivery capabilities overseeing the end-to-end, from small
enhancements to complex project lifecycle, from initiation to deployment
(preparation, blueprint, solution design, functional specification,
configuration/development, testing, go-live, transition to run and post go-live
support), ensuring projects are delivered on time, within scope, costs and meeting
quality standards.
Parterning with peers over Business Technology organization and align solutions
and deliverables.
Ability to structure technology initiatives by applying either Agile and PMI
methodologies.
Team Leadeship:
Lead and develop a team of Salesforce administrators and specialists.
Provide guidance and support in the daily activities of the team.
Set clear objectives, performance metrics, and provide ongoing feedback to team
members.
Vendor and Stakeholder Relationship:
Collaborate with Salesforce vendors and maintain relationships with key
stakeholders, providing input for future system enhancements.
Requirements:
Bachelor's or Master's degree in Computer Science, Software Engineering, Business
Administration or Technology related field
Strong Experience with at least 5 full life cycle of salesforce.com technology
implementation phases from project preparation, realization, final preparation,
go-live and post go-live support
Proven experience +3 years in a leadership role and people management within
application delivery
Project Management experience at least 5 medium complexity projects
Demand Management processes and governance
IT Vendor Relationship and Management
Proficiency in project management methodologies and tools, and a track record of
delivering technology projects
Strong communication and interpersonal skills, with the ability to collaborate
effectively with diverse teams and stakeholders and build strong partnerships
Ability to navigate and lead in a fast-paced, dynamic multinational technology
environment
Possess a hands-on, creative, and innovative attitude that fuel a culture of
forward-thinking and breakthrough ideas
Ensure an effective and organized delivery of results, driving collaboration,
cultivating alliances, nurture potential, mentor individuals for advancement in
their present or upcoming positions
Strategic mindset with the ability to think critically and make data-driven
decisions
Ability to work independently, focused, organized and rigorous.
Portuguese, Spanish and English at professional level
Previous experiences with global and distributed technology teams
SAP SD modules background experience is a plus
Good knowledge in Sales Cloud preferred
Salesforce certification is a plus
Bunge (NYSE:
BG) is a world leader in sourcing, processing and supplying oilseed and grain
products and ingredients. Founded in 1818, Bunges expansive network feeds and
fuels a growing world, creating sustainable products and opportunities for more
than 70,000 farmers and the consumers they serve across the globe. The company is
headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand
behind more than 350 port terminals, oilseed processing plants, grain facilities,
and food and ingredient production and packaging facilities around the world.
Bunge is an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, gender expression, transgender status, national
origin, citizenship, age, disability or military or veteran status, or any other
legally protected status. Bunge is an Equal Opportunity Employer.
Minorities/Women/Veterans/Disabled
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