Vaga de Sr. Client Account Manager
1 vaga: | Publicada em 24/04
- A Combinar
Sobre a vaga
Millions of people across the world come to Pinterest to find new ideas every day.
Its where they get inspiration, dream about new possibilities and plan for what
matters most. Our mission is to help those people find their inspiration and
create a life they love. In your role, youll be challenged to take on work that
upholds this mission and pushes Pinterest forward. Youll grow as a person and
leader in your field, all the while helping Pinners make their lives better in the
positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique
perspectives and experiences that you bring. As you read through the expectations
of the position, consider how your skills and experiences may complement the
responsibilities of the role. We encourage you to think through your relevant and
transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term thats uniquely Pinterest
to describe our flexible approach to living and working. Visit our PinFlex landing
page to learn more.
Great brands help make Pinners inspirations a reality, and were looking for a
Sr. Client Account Manager to help lead the way. Youll help spread awareness and
comprehension of Pinterest Business tools in new markets. Youll develop strong
brand relationships and work closely to help them get the most out of Pinterest
and meet their business goals. Youll collaborate on major initiatives, including
internally with your teammates and other areas, while being the primary contact
for our partners at the highest level.
What youll do:
Build and nurture relationships with our Partners, proactively reaching out to
partners regarding campaign performance, optimizations, updates, and
opportunities.
Ensure that our partners objectives and requirements are met by liaising between
them and our internal teams ( Measurement & Insights, Product Marketing, Creative
Strategy, etc).
Gain a deep understanding of our partners business goals and turn data into
compelling stories and actionable insights to help them succeed.
Specifically own the how conversation with advertisers to advise on media
strategies across targeting, bidding models, creative, measurement, etc.
Become an expert at Pinterest campaign best practices, enabling yourself to be the
resource for performance related opportunities. Ensure that campaign setup is
optimal. Interpret and communicate campaign results so that the customer sees
impact. Evaluate if a digital media campaign is successful and how to
troubleshoot. Understand how to drive results, optimize campaigns and deliver
performance updates to partners. Ensure the performance metrics that were agreed
upon are being met, and take action to course correct.
Actively engaging in client meetings to understand their key objectives and
challenges. Presenting and explaining complex solutions in a clear and concise
manner to help partners achieve their objectives. Handle resistance, complaints,
or objections from partners professionally and patiently. Cross sell and upsell
opportunities that contribute to the teams ability to exceed revenue targets.
Understand complex processes and products, distilling them down into a digestible
format for our partners, Provide partners with guidance and expertise on product,
service best practices and features. Be highly knowledgeable about all relevant
Pinterest ad product features and capable of clearly explaining their benefits to
a customer. Maintain up-to-date education and fluency on evolving product roadmap
and iterations. Efficiently interfaces with appropriate cross-functional teams to
answer product-related questions or challenges when needed.
Pitch new performance products and campaign best practices at scale.
What were looking for:
Digital advertising sales experience, managing high value relationships, driving
strategic learning agendas and owning client communication.
Track record of compelling data-backed storytelling and recommendations.
Expert in managing forecasts and achieving goals.
Strong communication skills in person, on the phone, and through email.
A team player whos able to work in a fast-paced environment with technical and
non-technical teams.
Expertise in digital advertising and media sales including campaign optimization,
analytical problem solving, and product/platform knowledge.
Technical foundation with relevant experience in Search/Shopping/Display/Social
advertising technologies.
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to
learn more about our working model.
#LI-HYBRID
#LI-CD1
Our Commitment to Diversity:
Pinterest is an equal opportunity employer and makes employment decisions on the
basis of merit. We want to have the best qualified people in every job. All
qualified applicants will receive consideration for employment without regard to
race, color, religion, sex, sexual orientation, gender identity, national origin,
disability, protected veteran status, or any other characteristic under federal,
state, or local law. We also consider qualified applicants regardless of criminal
histories, consistent with legal requirements. If you require an accommodation
during the job application process, please notify for
support.